This plan is designed for travelers who want continuous support from arrival to departure.
We assist you via WhatsApp text messages and handle communication on your behalf in Japanese whenever needed.

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✅ What’s included

• WhatsApp text support

• Communication with Japanese hotels, clinics, train stations, etc.

• Reservation changes and problem resolution

• Translation and situation explanation

• Lost & found support

• Ongoing assistance throughout your trip

• Post-trip support for issues related to your travel (e.g., lost items after returning home)

🕐 Service Hours

Support is available daily between 09:00 – 21:00 (JST) throughout your selected travel period.

📱 How it works

• All support is provided via WhatsApp text messages only

• You can contact us anytime during support hours throughout your trip

• We respond as quickly as possible during support hours

• Immediate responses are not guaranteed

⚠️ Important Notes

• This plan covers support during your selected travel period (up to 15 days)

• Support continues even after you leave Japan, as long as the issue is related to your trip and within the selected period

• Support is provided on a best-effort basis

• Voice calls are not included

• Extended hours (after 21:00) are available as an optional add-on

👉 Best for:

• Travelers who want peace of mind during their entire trip

• First-time visitors to Japan

• Families or travelers needing ongoing assistance

• Anyone who prefers having local support available at all times